Support
How can we help?
Support runs through two channels. Whop handles billing and account access; Discord handles everything about the community itself.
Billing & access
Open Whop
Through Whop
Open the Altori page on WhopManage your subscription, update payment, or cancel renewals from your Whop account.
Start a support channelWhop support channels connect you directly to the Altori team and keep the history in one place.
Role not assigned?Reconnect Discord under Whop settings, then rejoin the server. Roles sync within a minute.
Community
Go to Discord
Through Discord
Use the support channelMembers can post questions in the dedicated support channel inside the Altori Discord.
Ask the teamAnalysts and the community admin are active in the chats during US market hours.
Pre-sale questionsNot a member yet? The Whop page above answers most questions about what's included.
FAQ